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Help Centre | p4d.co.uk
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Collection & Delivery
Collection & Delivery
Collection Day
Can my parcel be collected and delivered on the same day?
What time will my collection happen?
Can I leave my parcel outside for collection if I am not home?
What happens if my parcel is not collected?
Can the driver call me before they arrive?
View all (6)
Booking a Collection
What is my collection window?
Can I book a collection in advance?
What does 'Business Collection Only' mean?
When is the cut-off for same day collection?
Is my collection guaranteed?
View all (6)
Post-Collection
How do I request that my parcel is returned to me?
Can I change the delivery address of my shipment?
Delivery Day
The delivery driver has not yet arrived, where are they?
My shipment has arrived damaged, what do I do?