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What access is needed for a pallet truck?

Pallet collections and deliveries are usually made by large 18.5 tonne lorries. This means that access at both the collection and delivery points needs to be suitable for large vehicles. The lorries come equipped with a tail-lift (max. 550kg).

Collections cannot be made on; unstable ground e.g. soil or gravel, an area with a steep incline or an area with parking restrictions.

If you have access issues at either premises, it is possible to request a 7.5 tonne lorry. Contact our Customer Service team to book this or ask to speak to our pallet expert.

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