Couriers are not expected to lift items over 30kg into the van for delivery. Therefore, if an item does exceed 30kg, then an additional cost may be added on to an order. This is in line with health and safety regulations, and is intended to be generally respectful of the drivers' well-being.
If you have a heavy or large item that can't be lifted easily, you should book collection and delivery using our pallet service. This service is perfectly suited to large shipments like car parts, heavy metal objects or any bulk orders.